{"id":39854,"date":"2026-05-20T09:44:48","date_gmt":"2026-05-20T01:44:48","guid":{"rendered":"https:\/\/staging6.etomei.com\/?page_id=39854"},"modified":"2026-05-20T10:27:02","modified_gmt":"2026-05-20T02:27:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging6.etomei.com\/ms\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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How do I purchase my order on the site? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Purchasing on our website is quick and easy:<\/p>

  1. Browse our products and select the item(s) you\u2019d like to purchase.<\/li>
  2. Choose the correct size, color, or options (if applicable).<\/li>
  3. Click\u00a0Add to Cart<\/strong>.<\/li>
  4. When you\u2019re ready, click the\u00a0Cart<\/strong>\u00a0icon and select\u00a0Checkout<\/strong>.<\/li>
  5. Enter your shipping and contact details.<\/li>
  6. Choose your preferred payment method and complete the payment.<\/li>
  7. Once your order is confirmed, you\u2019ll receive an order confirmation email with the details.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    What are the payment methods available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    https:\/\/etomei.com\/\u00a0offers various kind of Payment Methods as shown below :- Credit Card Via iPay88 (Visa or Mastercard [Malaysia Cards Only] \/ Internet Banking \/ eWallets [Boost, GrabPay & TnG])<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    How to change my account personal information and shipping address? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    You can update your personal information and shipping address by following these steps:<\/p>

    1. Log in to your account using your email and 6 digit OTP (One Time Password) that you have received.<\/li>
    2. Go to\u00a0Profile Setting<\/strong>.<\/li>
    3. Select\u00a0Edit Profile<\/strong>\u00a0or\u00a0Addresses<\/strong>.<\/li>
    4. Update your personal details or add\/edit your shipping address.<\/li>
    5. Click\u00a0Save<\/strong>\u00a0to apply the changes.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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      What is the product's transaction currency? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      All products transaction currency will be done in Ringgit Malaysia (MYR).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      How long does the delivery usually takes? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Delivery usually will takes about 3-7 working days for Peninsular Malaysia, 7-10 working days for Sabah, Sarawak & Labuan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      How do I redeem the voucher code? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      You can redeem the voucher code during the checkout page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      What if I still have doubts ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Sorry that we’re unable to clear your doubts in the FAQ page. Please kindly send us an email to online@etomei.com for us to clear your doubts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      How do I purchase my order on the site? Purchasing on our website is quick and easy: Browse our products and select the item(s) you\u2019d like to purchase. Choose the correct size, color, or options (if applicable). Click\u00a0Add to Cart. When you\u2019re ready, click the\u00a0Cart\u00a0icon and select\u00a0Checkout. Enter your shipping and contact details. Choose your […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39854","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/pages\/39854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/comments?post=39854"}],"version-history":[{"count":34,"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/pages\/39854\/revisions"}],"predecessor-version":[{"id":39889,"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/pages\/39854\/revisions\/39889"}],"wp:attachment":[{"href":"https:\/\/staging6.etomei.com\/ms\/wp-json\/wp\/v2\/media?parent=39854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}