Rope Bracelet: Only ONE rope bracelet is entitled per order. For more details: https://bit.ly/3BFFqL6
Paper Bag & Gift Card: Available upon request under the ?€?Notes?€? section on the checkout page. Any additional request(s) that requires a separate delivery will be charged accordingly.
Exchange: The exchange request has to be made within 3 days counting from item receiving date, else exchange fees will be applied. Exchange will be arranged at your preferred Tomei?€?s showroom, 10 days of pre-arrangement is required.
Refund: As ready stock is limited, in cases we run out of stock after your order is placed, we will contact you to request for your banking details for refund purpose. The refund process will take 7-14 working days.
Jewellery Care
All purchases include a wish card and a paper bag upon request.
